Our usual business hours are 8 am to 5 pm Monday through Friday (Eastern Time).
Please contact us at any time. We will respond as soon as possible.
Online Ordering Policies:
Shipping Policy
Shipping costs and transit times to the contiguous U.S. vary by product; please see product information in our online store for details.
For orders to Hawaii, Alaska, U.S. territories, or international orders, please call or email customer service (see "How to Order", above) for a shipping quotation before placing your order through the website.
Some products may be considered regulated materials, and there may be additional shipping and customs fees from our carrier depending on the destination.
The normal lead time for orders is one business day unless otherwise specified in the online store. If your order is placed before 12:00pm Eastern time, we may be able to ship your order the same day. We make every effort to ensure you will receive your order as soon as possible.
Warranty/Returns
We
guarantee our products to be free from defects of workmanship and to perform as described when used according to label directions. If you are dissatisfied with a product, please contact us within 30 days of receipt to request further action. Your complete satisfaction is important to us.
Professional Referral Program
If you have spoken with someone at Cymbion regarding this program and wish to enroll, please
click here.
(Program limitations apply--please contact customer service for more information.)
